Service
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Order & BillingDo I need to register to order the product?
You can order the product as a non-member too! Please do not forget to click the [Non-member purchase] button while ordering.
But, do not forget to note down your shipping code number and password to check your product’s status if you are ordering as a non-member.
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Order & BillingIs partial cancellation / partial refund possible?
It is only possible for the customers who have purchased via card or deposit without a bankbook.
If you have purchased via mobile phone or real-time account transfer, a partial cancellation / partial refund is impossible.
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Order & BillingI ordered the product as a non-member, but since I do not remember my shipping code and I can’t check the status. What ...
I ordered the product as a non-member, but since I do not remember my shipping code and I can’t check the status. What should I do?
- We will help you with your status check, if you contact us via customer service center (02-6929-1831) or KakaoTalk Plus Friends ‘@HEADSPA7’ or Q&A board of CS center.
